Salesforce Power User

SALES

Type:

Open Study

582

Course No:

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Overview

Enhance your knowledge and use of the CRM system with this Salesforce Power User course - all from the comfort of your own home! 

This course will allow you to: 

  • Understand everything from the basics to advanced level

  • Improve your marketing and business operational skills

  • Learn how to implement the system in your own workplace

  • It is perfect for those who want to: 

  • Perfect and standardise operational and marketing problems 

  • Go onto further study

Course Content

MODULE 1: INTRO TO SALESFORCE AUTOMATION

  • Course and instructor introduction

  • What Is Salesforce Automation?

  • Salesforce Automation system overview

  • Why Salesforce?


 

MODULE 2: WORKING WITH THE SALESFORCE SYSTEM

  • Creating Accounts and Contacts

  • Creating Leads and Opportunities

  • Sales Process part 1 -4

  • Leads through social channels

MODULE 3: SALESFORCE SOLUTION

  • Core problems

  • Managing accounts

  • Badges and campaigns

  • Custom apps
     

MODULE 4: SALESFORCE ADMIN

  • Introduction to RDBMS

  • Introduction to The Cloud

  • Introduction to Virtual Machines part 1

  • Introduction to Virtual Machines part 2

  • Salesforce development

  • Introduction to building in The Cloud

  • Salesforce set-up


MODULE 5: MIGRATING TO SALESFORCE

  • Tasks to complete before migration part 1

  • Tasks to complete before migration part 2

  • Frequently asked questions part 1 - 9


MODULE 6: COURSE CONCLUSION

  • The Salesforce Solution

  • Conclusion

Other Information

Assessment

Study Method

This blended learning solution offers a highly interactive and engaging learning environment with video demonstrations, multi-media presentations and educational games to assist with your study. Fun quizzes and exam stimulators after each module reinforce your confidence and aid progression to the next stage. This course also includes the use of social networking forums so you chat and gain friendly advice and support from other students. 

Course Duration

You will have a full 12 months to complete the course. This is more than enough time necessary to complete the course at your own pace. With this flexible home learning course you can fast-forward, rewind or repeat all the online classes with no strict deadlines. 

Course Outcomes

Upon successful completion of this course, you will receive a Learn365 Certification of completion so you can showcase your achievement to future employers. 

Please note in order to achieve the official qualification you will have to successfully complete an examination, which is available once you have completed the examinations and fulfilled the work experience requirements. 

It is your own responsibility to enquire and book these exams, as well as to fulfil your work experience requirements. 

Salesforce Power User

Course No:

582